Shipping

We Ship By EMS EPacket And DHL

EMS ePacket is available to North America, Europe, Australia, Russia, East and Southeast Asia.

Shipping cost is $5.

Shipping time varies by destination country. For most countries in North America, Europe, Australia and East Asia, it usually takes 7-28 days. Sometimes it takes longer than usual, especially during Christmas and holiday season (From Late November to Early January).

 

DHL can reach most countries in the world.

Shipping to North America, Europe and Australia costs $20.

Normal shipping time is 5-7 days.

If you are planning to purchase a gift that you need to receive in a short time, please choose DHL as the shipping method.

 

Delivered

Order Successful

After you have successfully placed your order you will receive email confirmation from us. If you have any requests for your order, kindly let us know as soon as possible before your item enters the processing stage.

Processing

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

We are happy to announce that now most orders can be shipped out within 24 hours. Kindly note a small quantity of orders may still need between 3-5 business days depending on stock availability.

Please note that the processing time is not included in the shipping time. The total time it will take to receive your order is the processing time + the shipping time.

If you have any issues with your order, you can submit a ticket to our Support Center for further assistance. Our dedicated CS team will contact you within 24 hours.

Tracking Your Order

For tracking numbers, it may take a few days before they become active on the tracking website. If the information is not available please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

We high recommend that customers purchase a shipping insurance during the check out for peace of mind when waiting for their package.

Tax And Duties

Tax
Kindly note that all packages are shipped from VVVjewelry Warehouses in China. Our items are shipping duty unpaid and therefore import tax may occur depending on your country's Customs and shipping method. You may check with your local Customs Office for more information.